Appointments & Scheduling Coordinator(Work From Home/Remote)

We're looking for a sharp, detail-driven Appointments & Scheduling Coordinator to join our growing team. This is a genuinely critical role — not a standard admin position. You'll be the engine behind a fast-moving appointment pipeline, responsible for matching the right clients with the right appointments across multiple Australian time zones, every single day.

If you thrive in high-paced environments, take pride in getting things right the first time, and enjoy the challenge of thinking on your feet — this role was built for you.

What you'll do

• Coordinate and schedule appointments between clients and hosts, ensuring the right match based on defined criteria and requirements
• Manage a high volume of bookings with precision — no two appointments are the same
• Communicate clearly and efficiently with both internal team members and external parties to confirm, adjust, and track appointments
• Navigate scheduling across multiple Australian time zones, managing conflicts and changes with confidence
• Apply critical thinking to assess suitability forclient engagement, using established matching criteria
• Maintain accurate records and scheduling data to ensure nothing falls through the cracks
• Proactively flag and resolve scheduling issues before they become problems

What we're looking for

• 3+ years of experience in a scheduling, coordination, or operations role — ideally within financial services, professional services, or a similarly fast-paced industry
• Exceptional attention to detail — you genuinely care about accuracy and take it personally when something isn't right
• Strong critical thinking skills with the ability to assess, match, and prioritise under pressure
• Confident communicator — written and verbal — with the ability to manage multiple stakeholders at once
• Comfortable working independently in a remote environment and staying self-managed without close supervision
• Tech-savvy and comfortable learning new tools and systems quickly

Why Join Us?

We know every job ad claims to have a "great culture," but we actually live it. We focus on results, not micromanagement. If you get your tasks done and our show-up rates are high, we give you the freedom to manage your own life.

• Genuine Flexibility: Fully WFH with flexible hours to suit your lifestyle.
• Time for You: Monthly Rostered Days Off (RDOs) and early Friday knock-offs to kickstart your weekend.
• Real Connection: We aren’t just faces on a screen; we get together quarterly for in-person team catch-ups.
• Team Earning Potential: A competitive base salary plus a commission structure designed to reward your role in the process