Admin Coordinator(Work From Home/Remote)

Admin Coordinator

Therapy Coalition is a growing allied health provider supporting independent clinicians in providing quality therapy to clients across the NDIS and aged care sectors. We’re seeking an organised Admin Coordinator to manage intake, support clinicians, and deliver excellent client service.

This role is full time, working Monday-Friday 9am-5pm AEST (NSW).

It is 100% remote, and available to applicants anywhere in Australia who meet the below essential requirements.

Key Responsibilities

• Handle enquiries and intake for NDIS and aged care clients
• Support onboarding, data entry, and admin workflows
• Liaise with clients, clinicians, and stakeholders
• Assisting with operational management processes and reporting
• Answering inbound calls and responding to client and clinician enquiries

Essential Requirements

1. At least one year of NDIS experience, ideally in an admin, support coordination, plan management, or similar role
2. Experience using the MyPlace and PACE NDIS portals
3. Experience using Splose software

Whilst we would love to consider all candidates, due to a high volume of applications for this role we are only able to consider candidates who meet the above three criteria.

Please ensure that you provide a cover letter which details how you meet the above criteria. Applications without a cover letter will not be considered.

Desired:

• Experience in allied health administration
• Experience in aged care

About You

• Strong communication and customer service skills
• Experience in allied health or healthcare administration
• Highly organised, able to multitask in a fast-paced environment
• Confident with systems, scheduling, and CRM tools
• A quick thinker, who is able to keep multiple moving parts running smoothly
• Excellent phone communication and customer service skills
• A proactive and solutions-focused mindset

What We Offer

• Work-from-home role
• Supportive team environment
• A supportive pathway to progress your career within the organisation
• Meaningful work supporting the community