Learning & Development Coordinator

Sydney CBD

Learning & Development/People & Culture/People Performance & Technology

Full Time/Term Contract parental leave cover to 27 November 2026

$98,481 - $111,736 per annum plus superannuation

Caring for our city, creating a future for all

Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city: Sustainable Sydney 2030 – 2050 Continuing the Vision.

Be part of a purpose-led organisation with care at its core. You’ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions.

About The Role

We have an exciting full-time term contract opportunity for someone who is passionate about learning and helping others grow and thrive in their careers.

Reporting to the Learning & Development Advisor, you will play a vital role in providing support with identifying capability needs across the organisation and advise on learning solutions aligned to business priorities.

We are looking for an organised and proactive Learning & Development Coordinator committed to continuous process improvement, and building and maintaining strong relationships with internal and external stakeholders.

In This Role You Will

• Respond to queries and requests from internal and external clients by providing a high standard of customer service to meet the learning needs of the City
• Provide advice on learning and development policies and procedures
• Liaise with employees and managers regarding development opportunities
• Assist with reviewing and improving processes, procedures and policies to ensure they are meeting the changing needs of the City
• Process and coordinate external training and conference requests ensuring compliance with City policies and procedures
• Assist in updating and managing content on our Learning Management System (SAP SuccessFactors)
• Contribute to internal communications that promote learning and growth
  

We’re Looking For Someone With

• Previous experience in a HR, or learning support role
• Demonstrated knowledge and experience in working with a Learning Management System
• Demonstrated knowledge and application of contemporary learning practices
• Tertiary Qualifications in Human Resources, Adult Education, other relevant discipline or equivalent work experience
• Strong organisational and time management skills
• High attention to detail and ability to multitask
• Good communication, interpersonal, and customer service skills
• Proficiency using Microsoft Office and digital learning tools
  

Download position description.

This role has the option of a rostered day off each month, known as a 19-day month.

The recommended applicant must complete a pre-employment health declaration and a criminal history check.

Applications must be submitted online by 11:59pm, Wednesday 20 May 2026.

For more information, contact Raquel Swan, Learning & Development Advisor on 02 9288 5872.

What We Can Offer You

You’ll work with passionate, welcoming and supportive people who care for our communities and create a future for all.

Flexible working

• 3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance
• Collaborative approach to flexible working
• City centre head office, with many public transport options.
  

Professional development

• Leadership and management development program
• Further education program providing reimbursement of course fees, and study and exam leave
• Opportunity to attend external courses and conferences
• Long service and employee recognition awards
• Employee assistance program offering free, confidential counselling
  

Supporting families

• We provide 26 weeks of paid parental leave for all new parents, supporting diverse and inclusive families
• Paid and unpaid adoption and long-term fostering leave
• Paid superannuation for up to 52 weeks of parental leave
• Part-time and job-sharing options available
• Supportive return-to-work environment
  

Inclusive culture

• Recognised as an Inclusive Employer by the Diversity Council of Australia
• Active employee networks including City Women, City Pride, DiverseCity, Inclusive City, Young Professionals and Aboriginal and Torres Strait Islander network
• Recognised family inclusive workplace
• Veteran employment supporter
  

Find out why a career at the City of Sydney might be right for you.

How To Apply

We welcome candidates from all backgrounds in a workplace as diverse as our communities. We’re passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women.

All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, are encouraged to join us.

We’re a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us at  recruitment@cityofsydney.nsw.gov.au or 02 9265 9333.

Select ‘apply now’ to submit your resume and selection criteria.