- Description
- Wingstop is a fast-growing restaurant brand focused on delivering unique flavors and exceptional customer experiences.
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Built on values of entrepreneurship, service, authenticity, and teamwork.
About The Role:
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Manage and support franchise restaurants to improve business performance and growth.
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Act as a strategic advisor for franchise partners, focusing on operations, sales, profitability, and brand standards.
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Drive sustainable growth through data analysis, coaching, and operational improvements.
Key Responsibilities:
Business & Franchise Management
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Own portfolio performance, revenue growth, and profitability.
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Support franchise partners with business strategies and improvements.
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Analyze sales, costs, and operational data to identify growth opportunities.
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Lead business reviews and track performance goals.
Operations & Performance Improvement
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Improve restaurant operations, labor productivity, and cost management.
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Ensure compliance with brand standards and franchise agreements.
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Coach teams to improve guest experience, service speed, and efficiency.
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Support restaurant launches, expansion, and development activities.
Relationship & Leadership
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Build strong relationships with franchise owners and stakeholders.
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Act as the main connection between Wingstop and franchise partners.
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Share best practices and promote continuous improvement.
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Represent Wingstop culture and brand values.
Required Skills & Experience
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5–10+ years of multi-unit restaurant operations experience.
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Strong business and financial management skills.
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Experience improving underperforming businesses.
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Knowledge of restaurant operations, labor management, and profitability.
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Strong analytical, leadership, and communication skills.
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Ability to travel frequently (up to 75%).
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Experience in market expansion or restaurant development preferred.
Benefits
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Health coverage support.
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Career growth opportunities.
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Work with a growing global restaurant brand.
