Administration / Scheduling Coordinator(Work from Home/Remote)

Administration / Scheduling Coordinator Immediate Start

Sunshine Coast and North Brisbane

Full Time $33.00 per hour, 40 hour week

( + super ) ( 3 month - probation period )

Looking for a role where your skills are valued, your days are varied, and the bonus of working from home? This maybe for you

We are seeking a fulltime Administration / Scheduling Coordinator to join our team Monday to Friday.

The Role

This role will lend itself to someone who has incredible skills at problem solving and enjoys the challenge of juggling multiple responsibilities.  

Your responsibilities will include (but not limited to):

·       Scheduling client appointments in a logistically efficient manner for field technicians,

·       Forecast logistics and future gaps in our calendar to prioritise for upcoming work.

·       Communicating vital information in a timely manner to field technicians to ensure smooth execution of jobs,

·       Supporting the field technicians with administration tasks,

·       Client facing communication including phone calls, emails, quotations and booking confirmations,

·       Assist with quotes and reports prior to sending to clients,

·       Maintaining and monitoring existing work procedures, pricing list, parts incoming etc and implementing new procedures where required, and

·       Performing general administration duties to assist the team.

·       Driver’s licence and reliable transport required.

·       Daily Retailer interaction, private customer interaction, internal management / financial and vendor interaction.

·       Regular Francise Group interaction.

·       Marketing initiatives, online advertising & promotion.

 The Ideal Team Member

We are looking for a person with initiative to join our team, ideally someone who has the following qualifications / qualities to contribute to our successful business:

·       2+ years’ experience in a similar scheduling role, ideally being a furniture / parts-based industry however is not mandatory

·       If you have no direct scheduling experience, you must have significant experience in Administration roles and have the capacity to learn in a high pace environment

·       High level of quality and attention to detail

·       Problem solving, time management and organisation skills with the ability to juggle multiple competing priorities and prioritise accordingly

·       Type A personality who has a drive to make a role their own and push for success

·       High computer literacy, emphasis on Microsoft Office Suite 

·       Experience using CRM ServiceM8 / Salesforce software is preferred, or similar e.g. Simpro

·       The ability to work autonomously and in a team environment

·       Communication skills both written and verbal, with a focus on customer service

·       Positive and professional attitude

At Lounge repair Guys, we strive to create a great work / life balance and can offer the following to the successful candidate:

·       Competitive rates plus Super - negotiated depending on skill set and performance

·       Work from Home – If you live Sunshine Coast and North Brisbane

·       Training and ongoing support

·       Computer and Phone supplied

If this sounds like you, please attach a resume and cover letter outlining how your skill set and experience can be applied to this role.

Note: Only shortlisted candidates will be contacted.