Operations & Drafting Support (Virtual Assistant) - (Remote)

Description:

About us

Join a dynamic and expanding Australian roofing company dedicated to excellence in service and project delivery. We are looking for a proactive and detail-oriented Virtual Assistant to support our day-to-day operations. As we grow, your contributions will be vital in ensuring our administrative efficiency, smooth job coordination, and accurate record keeping within our operational systems.

• Location: Remote (Philippines)
• Work Type: Full-Time (Australian Business Hours)
• Company Type: Growing Australian Roofing Company

Key Responsibilities

• Manage and update projects within the Sympro operations system to ensure up-to-date job data.
• Prepare, organize, and maintain precise job documentation and project records.
• Coordinate and track scheduling details while monitoring job progress and deadlines.
• Assist with preparing quotations, work orders, and purchase orders.
• Collaborate with internal staff to communicate job updates and outstanding tasks.
• Provide administrative and operational support to project managers.
• Support basic drafting or mark-up of roofing plans, if required.
• Maintain organized digital filing systems and project documentation.
• Prepare comprehensive reports, spreadsheets, and operational summaries.
• Ensure all data in company systems is accurate, comprehensive, and up to date.

Requirements

• Prior experience in Operations, Administration, or Project Support roles.
• Experience with job management or ERP software (Sympro experience is highly desirable, but not essential).
• Drafting experience using AutoCAD or similar software is an advantage.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Exceptional attention to detail and organizational skills.
• Excellent written and verbal communication in English.
• Ability to manage multiple priorities and meet deadlines.
• Experience supporting construction, roofing, engineering, or trade-based businesses is preferred.
• Able to work independently with minimal supervision.
• Reliable internet connection, suitable home office, and willingness to work Australian business hours.

Preferred Skills

• Previous experience supporting Australian construction or trade industry clients.
• Familiarity with roofing or construction-specific terminology.
• Exposure to technical drawings or construction documentation.
• Strong problem-solving and time management skills.
• Positive attitude with a passion for continuous improvement.