Corporate Travel Consultant

• Description
• Amex GBT is a global business travel company providing travel management solutions for corporate clients.
• Helps businesses manage domestic and international travel efficiently.

About The Role:

• Provide travel planning and booking services for corporate customers.
• Arrange business travel while ensuring excellent customer service and policy compliance.
• Support travelers with domestic and international travel needs.

Key Responsibilities:

Travel Management

• Arrange domestic and international business travel.
• Book flights, hotels, rail, car rentals, and other travel services.
• Research travel options and recommend suitable solutions.
• Ensure compliance with company travel policies.

Customer Service

• Assist customers with travel requests and changes.
• Handle travel-related issues and special requirements.
• Provide professional support through phone and email.
• Work with suppliers to resolve travel concerns.

Systems & Team Support

• Use Global Distribution Systems (GDS) such as Sabre, Amadeus, Apollo, and Galileo.
• Maintain accurate booking records.
• Collaborate with team members and support knowledge sharing.

Required Skills & Experience

• Experience in corporate travel, leisure travel, or airline reservations.
• Knowledge of GDS systems (Sabre or Amadeus preferred).
• Strong communication and customer service skills.
• Excellent attention to detail.
• Ability to solve customer issues efficiently.
• Teamwork and willingness to learn.

Benefits

• Hybrid or remote work options within Australia.
• Health and wellbeing benefits.
• Travel discounts and employee perks.
• Learning and career development opportunities.
• Inclusive and supportive work environment.